Repair Process

Industry-leading collision repairs backed by over a century of expertise.

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HOURS

Monday - Friday: 8am - 5pm
Saturday: Closed
Sunday: Closed

Collision repair in six easy steps.

RF Collision in Canandaigua uses an easy six-step repair process that guarantees your vehicle is inspected, repaired, and returned in prime condition. Whether your vehicle needs major repairs after an accident or just minor fixes following a fender bender, the experienced I-CAR Gold Class certified technicians at RF Collision will have you back behind the wheel in no time. We work with all major insurance companies and provide complimentary claims negotiations, as well as a written lifetime warranty with every repair, so you can trust your vehicle is in good hands.

Drop Vehicle Off

If you’ve been in an accident and your vehicle needs repairs, give us a call at (585) 394-4349. We’ll work around your schedule to help get your vehicle here, whether that means providing towing assistance or arranging an after-hours drop off.

RF Collision is proud to be the Finger Lakes’ trusted collision repair center. We work closely with all major insurance providers to assess your vehicle’s collision damage, provide a free estimate, and obtain the necessary approvals before we begin making repairs.

Receive a Free Estimate

RF Collision is Canandaigua’s trusted collision repair center, a distinction we’ve earned by going the extra mile for our clients. At RF Collision, every vehicle receives a complete inspection to document where every scratch, ding, and dent is located.

From that initial inspection, we’ll create an estimate. This estimate covers the damage that is related to the collision, keeping any unrelated damage separate. We’ll discuss this estimate with you step by step and work with your insurance company to ensure you’re getting the best deal on your repairs. We’ll also offer you a quote to repair the unrelated damage if you want that taken care of as well.

Get a Rental Car

Life doesn’t stop just because you’ve been in an accident, but RF Collision can help keep you moving while your vehicle is being repaired. Just let us know if you’ll need a loaner vehicle while yours is being repaired, and we’ll get the process started for you, including working with your insurance company for rental reimbursement. We’ll even shuttle you right over to the car rental facility!

Repair, Paint, Polish

After your vehicle is evaluated and we’ve received the necessary insurance approvals, we can restore your vehicle to its original factory finish. As an I-CAR Gold certified collision center, RF Collision is committed to your satisfaction, which is why we guarantee your vehicle will receive high-quality repairs using only Original Equipment Manufacturer parts.

Traditional dent repair is an excellent choice when the metal of your vehicle is stretched upon impact or when the dent is too deep to extract, damaging the paint. We remove the body panels, taillights, and interior panels as necessary to reach the dent, apply Bondo to fill it and then use RF Collision’s computerized paint-matching system to finish it off.

The bumper is a vital part of your vehicle, designed to protect the structure by absorbing impact forces during an accident. That’s why you should trust the I-CAR Gold Class certified technicians at RF Collision to repair it for you. We’ll repair or replace it using Original Equipment Manufacturer parts, while our computerized paint-matching technology restores its original factory finish.

Whether your vehicle is made of aluminum, steel, or carbon fiber, RF Collision’s expert technicians can restore the fender to its pre-accident condition. Our I-CAR Gold Class certified team repairs the fender by manipulating the material to its original shape and fit. Once the fender is repaired, it’s primed, sanded, and painted using state-of-the-art computerized paint matching, ensuring your vehicle looks as good as new.

No one likes paint chips, scratches, or dings on their car. That’s why the I-CAR Gold certified RF Collision provides paint-finishing services to get your vehicle looking new again. Our technicians prep, prime, and paint the affected area using an advanced computerized color-matching system. They finish off with a final buff and polish before sending you on your way with a written lifetime warranty.

RF Collision leads the industry in paintless dent repair. A less invasive alternative to traditional dent removal, paintless dent repair works with the flexibility of the original factory paint to restore the vehicle to like-new condition. During the repair process, the technician will knead or use suction to remove the dent without affecting the paint, making for a quick and inexpensive repair.

Aluminum body repair requires special handling. Aluminum is strong, reactive, and needs extra care when it comes to repairs. RF Collision in Canandaigua is I-CAR Gold certified in aluminum repairs, providing an isolated repair space and state-of-the-art equipment to ensure the work is performed properly. Your repair also comes with a written lifetime warranty and complimentary vehicle detailing.

If your vehicle’s laminated glass becomes cracked, chipped, or shattered, timely repair is essential to ensure the safety of you and your passengers. As an I-CAR Gold certified facility, RF Collision’s technicians are experts in laminated and tempered glass repair. We’re committed to restoring your vehicle’s glass to its original factory specifications by using OEM resins and high-quality tools to ensure proper sealing.

Automotive painting is an art, demanding meticulous care and attention to detail. Whether we’re repairing minor dings and dents or restoring entire sheets to factory specifications, RF Collision’s expert technicians have you covered. Using advanced computerized color-matching software, our techs can prep, prime, paint, and blend to ensure a flawless finish. It’s the gold standard in automotive painting and you’ll only get it at RF Collision.

The windshield consists of two sheets of glass held together by a layer of resin and supports up to 70% of the vehicle’s weight in a rollover accident. Chips and cracks can severely compromise the structural integrity of the windshield, posing a serious safety risk in the event of an accident. As an I-CAR certified body shop, RF Collision is dedicated to the safety of you and your passengers. Our technicians can repair or replace your windshield to the standards set by the vehicle manufacturer in no time at all.

Car Detailing

Every vehicle that undergoes repair work at RF Collision is detailed inside and out, free of charge. We believe in going above and beyond and will do everything we can to ensure your first ride in your repaired vehicle is as good as possible.

Pick Up Your Like-New Vehicle

Once we’ve completed repair work on your vehicle, RF Collision will perform a final inspection and go over paperwork with you. A service advisor will walk you through the repairs we performed on your vehicle to ensure you’re satisfied before completing necessary documentation and handing over the keys.

We’ll also walk you through the written lifetime warranty that covers your repairs, so you can leave with the added peace of mind that your repairs were completed to the highest level of quality.

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